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Frontier Airlines Reviews

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Overall Rating

4.5
3 Reviews
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About Frontier Airlines

FlyFrontier.com is the official website of Frontier Airlines, a low-cost carrier based in the United States. The website offers a variety of services and products to its customers.

One of the main services is flight booking, where customers can book one-way or round-trip flights to various destinations across North America. The website also provides a self-service tool for customers to manage their existing reservations, such as changing, cancelling, or editing their flight itinerary.

In addition to flight booking, FlyFrontier.com offers a loyalty program called FRONTIER Miles. Members of this program can earn miles for flying with Frontier Airlines and enjoy exclusive benefits.

The website also provides optional services for customers to personalize their travel experience. For instance, customers can bundle their flight with hotel bookings and car rentals to save on their travel expenses.

Furthermore, FlyFrontier.com has a dedicated customer support section. Customers can reach out to Frontier Airlines' support team via various channels, including live chat, WhatsApp, and email, for any inquiries or assistance they may need.

Lastly, FlyFrontier.com provides detailed information about the airline's policies, products, aircraft configurations, and services. This includes the terms and conditions of the FRONTIER Miles frequent flyer program, cancellation policies, and other policies that apply to customers' tickets.

Please note that the information provided here is based on the most recent data available and may be subject to change. For the most accurate and up-to-date information, it is recommended to visit the official website directly..

Frontier Airlines Pros & Cons

Pros of flyfrontier.com:

  • Low Fares: Frontier Airlines offers some of the lowest fares available, making it a great option for budget-conscious travelers.
  • Eco-Friendly Initiatives: The airline operates one of the youngest and most fuel-efficient fleets in the U.S., making it a more environmentally friendly choice.
  • Discount Programs: Members of Frontier’s Discount Den can access exclusive low fares and family-friendly offers, including free flights for kids on certain dates.
  • Premium Seating: The airline offers premium seating options like Stretch Seating with more legroom and first access to in-flight service for an additional cost.
  • Friendly Flight Attendants: Many travelers have reported friendly and attentive flight attendants who go out of their way to ensure a smooth flight experience.

Cons of flyfrontier.com:

  • Hidden Fees: Frontier charges for various amenities, including seat selection, carry-on bags, and checked bags, which can add up quickly.
  • Uncomfortable Seats: The regular economy seats have limited legroom and are often described as hard and uncomfortable, especially for longer flights.
  • No In-Flight Entertainment: The airline does not provide complimentary snacks or in-flight entertainment, which can make longer flights feel less enjoyable.
  • Unpredictable On-Time Performance: Frontier’s on-time performance is not always reliable, with a significant number of flights experiencing delays.
  • Customer Service Issues: Some travelers have reported mixed experiences with customer service, including challenges with last-minute changes or cancellations.

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Frontier Airlines Customer Reviews (3)

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Sophie Bergmann
Sophie Bergmann
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Feb 9, 2023
Léon Coupart
Léon Coupart
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Feb 5, 2023
Susan Williams
Susan Williams
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Feb 5, 2023

Frontier Airlines Customer’s Q&A

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Frontier Airlines Features and Benefits

Here are some key features and benefits of FlyFrontier.com:

  • Transparent Pricing Structure: Displays all applicable fees upfront during the booking process, including the base fare and any additional charges like baggage fees or seat selection fees.
  • User-Friendly Website Interface: The online flight booking process is straightforward and easy to navigate.
  • Additional Services and Add-Ons: Offers various additional services and add-ons to enhance your travel experience.
  • Customer Support and Assistance: Provides assistance and support to customers during their booking process.
  • Four Distinct Booking Options: Offers four distinct options – Basic, Economy, Premium, and Business – each clearly presented at the start of the booking process. These options are designed to meet various customers’ needs and budgets.
  • Elite Status Benefits: Offers a rewarding program with exclusive benefits for Elite Status members. Benefits include free flights, bags, seat selection, and more.
  • Environmentally Friendly: Recognized as an industry leader in airline fuel-efficiency. For example, the ultra-light weight seats, made from recycled leather products, reduce the weight of each seat and save fuel.

Remember, each airline has its own unique offerings and policies, so it's important to research and compare to find the best fit for your travel needs.

Frontier Airlines Pricing

Frontier Airlines offers various pricing options to cater to different customer needs and budgets. Here are the key points:

  • Basic Fare/Standard: This is the most basic option, which includes the flight fare only.
  • Economy: This option includes additional benefits like no change fees, bags, and seat assignments, starting from $30 per person, per direction.
  • Premium: This option includes all Economy benefits plus additional perks, starting from $50 per person, per direction.
  • Business: This is the highest tier, offering all Premium benefits plus more, starting from $100 per person, per direction.
  • The 'For Less' Price Guarantee: If a customer finds a lower price for a comparable flight on the same route and date, Frontier will award 2,500 FRONTIER Miles.

These pricing options are available on flyfrontier.com and will soon be available on the Frontier mobile app.

About flyfrontier.com Payment Method?

Frontier Airlines, as per the information available, accepts Visa, MasterCard, American Express, and Discover credit cards for payment. There is also an option to book now and spread the cost of the trip over low monthly payments through a service called Uplift. Please note that all tickets are non-refundable unless Refundability was purchased at the time of initial booking. All bookings are refundable within 24 hours of booking for flights over 7 days from departure. It's faster and less expensive to buy your carry-on and checked bags online. If you haven't already purchased a seat, it is recommended to choose one at check-in. Frontier Airlines currently does not offer any form of gift card that is purchasable by customers. To use a voucher or a credit from an unflown flight, simply book your new flight on FlyFrontier.com. Once you reach the payment screen, select "Frontier Voucher" or "Credit with Frontier" and enter the voucher number or the confirmation code from the original booking. At this time, Frontier does not currently offer group travel (10 or more passengers on the same itinerary). If you’d like to travel in a larger group, it is encouraged to make multiple reservations with up to nine passengers on each. You can purchase tickets at the airport. However, some airports do not have airport agents daily available to purchase tickets. Fares and schedules are subject to change without notice. All fares are subject to the restrictions.

Frontier Airlines FAQs

FAQ

Frontier Airlines Alternatives

Here are the top 10 alternatives to FlyFrontier.com:

  1. Spirit.com: Known as the leading ultra-low-cost carrier in the United States, the Caribbean, and Latin America. Spirit Airlines flies to 60+ destinations with 500+ daily flights with ultra-low fare.

  2. JetBlue.com: Offers flights and vacation packages to 100+ destinations. Known for award-winning service, the most legroom in coach, free Wi-Fi, live TV, movies, snacks, and more.

  3. AA.com (American Airlines): Offers great travel deals, discount flight tickets, and AAdvantage bonus airline mile offers.

  4. United.com: Offers the latest travel deals on flights, hotels, and rental cars. Book airline tickets and MileagePlus award tickets to worldwide destinations.

  5. Delta.com: Delta Air Lines, a leader in domestic and international travel, offers airline tickets & flights to over 300 destinations in 60 countries.

  6. Allegiant Travel: A travel and leisure company.

  7. Sun Country Airlines: An air carrier specializing in leisure travel, charter, and cargo businesses.

  8. Southwest.com: The world's largest low-cost carrier, known for its bags fly free policy.

  9. AlaskaAir.com: Known for its award-winning service and free inflight entertainment.

  10. HawaiianAirlines.com: Hawaii's largest and longest-serving airline, offers non-stop service to Hawaii from the U.S. mainland and international destinations.

Remember, each airline has its own unique offerings and policies, so it's important to research and compare to find the best fit for your travel needs.

FAQ

How To Open A Frontier Airlines Account?

To open an account on FlyFrontier.com, follow these steps:

  1. Visit the FlyFrontier.com website.
  2. Click on the Sign Up button.
  3. Fill in the Member Info section with your Email Address, Password (which must be 8-16 characters long, contain at least one upper & lowercase letter, one number, and one special character, but no ".", ",", "~" or "_").
  4. Fill in the Contact Info section with your First Name, Last Name, Gender, Date of Birth, Phone Number, Country, Address, City, State, and Zip Code.
  5. Click on the Join Now button to complete the registration.

Please note that if you are enrolling yourself, you must be 13 years of age or older. If you are enrolling a child under 13, you must be the parent or legal guardian of that child. By clicking "Join Now", you confirm that you are providing the information to Frontier and consent to the child’s participation in Frontier Miles and/or to receive promotional emails. You also agree to Frontier's Privacy Policy.

FAQ

What destinations does Frontier Airlines serve?

Frontier Airlines serves a wide range of destinations. Some of the notable ones include Nassau, Bahamas; Liberia, Costa Rica; San José, Costa Rica; Punta Cana; Santo Domingo; San Salvador; Guatemala City; Kingston, Jamaica; Puerto Vallarta; Monterrey; Cozumel; Philipsburg, Sint Maarten; Phoenix, Arizona; Fayetteville, Arkansas; Little Rock, Arkansas; Oakland, California; Ontario, California; Sacramento, California; San Diego; Santa Ana, California; Denver; Hartford, Connecticut; and Washington, D.C.. This is not an exhaustive list and Frontier Airlines continues to expand its network to serve more cities and islands..

FAQ

About flyfrontier.com Popular Products and Services?

FlyFrontier.com offers a variety of products and services. One of the popular services is the Optional Services which includes various baggage options. These options include a Personal Item that is included with your fare, a Carry-On Bag, and a Checked Bag. The size and weight restrictions for these items are clearly specified. There are also charges for Oversized Checked Baggage and Overweight Checked Baggage.

In addition to these, FlyFrontier.com also offers bundles. These bundles are customized packages tailored to your trip and include popular items like flight flexibility, carry-on bags, checked baggage, and seat selection. These bundles can be added to your cart and purchased at checkout when you book a flight on FlyFrontier.com.

Furthermore, FlyFrontier.com introduced a new upgraded seating option called UpFront Plus. This provides extra space and comfort in the first two rows of the aircraft.

Please note that the information provided here is based on the most recent data available and may be subject to change.

FAQ

About flyfrontier.com Prices and Cost?

Frontier Airlines, known as the Home of Low Fares Done Right, offers great deals and cheap flights to destinations all over North America. They have a GoWild! All-You-Can-Fly Summer Pass for only $399. They also offer a SPRING SAVINGS EXTENDED 75% OFF BASE FARES with a promo code SPRING. This discount applies to base fare only, not to government taxes or fees or carrier-imposed fees. It's valid for travel on Tuesdays, Wednesdays, and Saturdays. A 7-day advance purchase is required and round trip purchase is also required. Frontier Airlines also introduced a new bundle, The Workssm, with prices ranging from $49 to $69 each-way for non-stop flights, based on round-trip purchase. For connecting flights, prices range from $57 to $83 each-way, based on round-trip purchase. Customers can also save up to 35% off base rates with Avis & Budget. Please note that all prices and offers are subject to change and availability.

FAQ

Can I book group travel with Frontier Airlines?

At this time, Frontier Airlines does not currently offer group travel (10 or more passengers on the same itinerary). If you'd like to travel in a larger group, it is encouraged to make multiple reservations with up to nine passengers on each. Browse the deals and lowest fares guaranteed and book your next adventure!

FAQ

flyfrontier.com Return Policy?

Frontier Airlines has a specific refund policy. Refunds are provided for reservations made seven days (168 hours) or more prior to the scheduled departure, provided the refund is requested within 24 hours of the initial reservation. If a passenger elects to make a change/cancel within the 24 hours time frame, normal change fees apply. Tickets must be canceled more than 24 hours before departure in order to retain their value.

In terms of shipping policy, Frontier Airlines does not allow reservations to be held without payment. Checked bags must be no larger than 62 linear inches (that’s length + width + depth) and no heavier than 40 pounds. Baggage that is 41-50 pounds and 51-99 pounds will have an additional charge.

Please note that all tickets are non-refundable unless Refundability was purchased at the time of initial booking. All bookings are refundable within 24 hours of booking for flights over 7 days from departure. Tickets must be canceled prior to the departure of the flight to keep their value. There is no refund for no-shows. The ticket is lost, and no residual value is preserved. If there is a ticket credit, simply book new flights.

For any changes to the itinerary, log into My Trip to manage the booking. Changes or cancellations can be made online or through Frontier reservations for an applicable fee per ticket. If there is a schedule change, Frontier Airlines will send an email to let the customer know about any significant changes to the booking and any available options. It is important that Frontier Airlines has the current information to communicate any changes.

In the event of a flight delay more than 3 hours (180 minutes), options will be available for the customer to decide what to do next. They will be sent a link to make their selections by email.

Please note that the Discount Den fares displayed online may include a charge per passenger, per segment, that is assessed on tickets purchased through the website.

These are the main points of the return and shipping policies of Frontier Airlines. For more detailed information, it is recommended to visit the official website of Frontier Airlines..

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